Help Center

We ship items out very soon after receiving orders. So if you need to change something regarding your order please email us as soon as possible:

1. Use email help@estoreo.com
2. Write the subject as "Changes"
3. Include your order number.
4. Include the desired changes.

When customers place an order, we try to get the products packaged and shipped out to you as fast as possible. So if you have ordered more than one item, your order may arrive in more than one package. You are still able to track all items in your order.

Sometimes an item is so popular it gets snagged up before we know it!  Don't worry we promise to get it to you as soon as possible! We know the anticipation of your new items arriving is exciting and we so much appreciate your patients! 

If the item is backordered longer than two weeks, a refund can be issued upon request 

We ship to most countries around the world although we may not be able to ship to a select few due to logistical reasons

You can track your order here Please allow 1-2 working days for the tracking number to update once your order has been dispatched.